Scheduling

Scheduling and Prior Authorization Services

Our dedicated customer care team can serve as an extension of your office – creating seamless, customer-focused scheduling and prior authorizations.

Improve Customer Services

  • Improve patient experience and compliance with exam
  • Save the referring physician time in prior authorization process
  • 98% of calls are answered within three rings, making it easy for referring offices to work with you

Improve Financial Results

  • Maximize referral volume
  • Reduce denials and rework on claims
  • Improve accounts receivable efficiencies
  • Reduce no-show rates
  • Less than 1% call abandoned rate1, preventing leakage
  • Maximize exam completion rates

Enhance the Patient Experience

  • Easy imaging appointment scheduling for a better patient experience
  • 99% of patients are contacted within one hour of referral receipt
  • Appointments made at most convenient time and place within your network
  • Patient education and preparation information for more relaxed patients
  • Reminder calls